Volunteer FAQs
Do I need to apply to volunteer?
Yes, you will fill out your application when you create an account on our Volunteer Portal. This allows us to learn more about you and your interests. It also allows you to understand and agree to our volunteer expectations.
Can I drop in to volunteer or do I need to schedule?
Please schedule your volunteer service in advance through our website. Our opportunities occur during varying times and we do have a maximum capacity for most opportunities.
Where can I volunteer?
We have volunteer opportunities at our facilities in Duluth and Grand Rapids, MN, and throughout NE Minnesota and NW Wisconsin. Our East facility in Duluth is located at 2302 Commonwealth Avenue. Our West facility in Grand Rapids is located at 2222 Cromwell Drive.
How many volunteers can you accommodate?
It depends on the opportunity. We’re typically able to accommodate 1 to 30 volunteers for any one opportunity. If you are looking to bring a group over 15, please contact us.
Are there age requirements for volunteers?
Yes, we have specific youth volunteer requirements. In general, we welcome volunteers over age 8 with adult supervision. Some opportunities may require an older age limit, so be sure to check the "Age Requirements" listed in each opportunity. You can also read through our “Youth Volunteer Requirements” page for more details.
Is there parking?
Yes, we offer off-street parking for volunteers at both of our facilities.
When should I arrive?
Please plan to arrive 10-15 minutes prior to your shift and await our staff greeting and instruction before entering our Volunteer Center or Clean Room.
What should I wear?
Please wear closed-toe shoes and clothing that is clean and comfortable. If you are working with our food, please wear shirts that cover the shoulder and armpit area, refrain from wearing jewelry, or clothing with loose, dangling beads.
Should I bring supplies or equipment?
No, for the safety of our food and volunteers we’ll provide all supplies needed for your volunteer tasks.
Can I bring food or beverages?
Yes, but only for consumption in our break areas.
Can I chew gum or use tobacco?
You may smoke in our outdoor designated areas, however, chewing gum and tobacco are not allowed.
What if I’m ill?
Please reschedule your volunteer shift if you are, or have been ill, in the last 24 hours.
What if I have food allergies?
In a food environment like ours, we cannot guarantee that you won’t be exposed to food allergens. You should consider other regional volunteer opportunities.
What do I do with my valuables?
Please leave your valuables at home. We are not responsible for any lost or stolen items while you’ve volunteered with us.
What if there’s inclement weather?
Twenty-four hours (24) prior to the program or activity, the Second Harvest Northland team will review the National Weather Service forecast, in addition to any other reputable forecasts they choose, for the area in which the program is set to occur. If it's determined a weather hazard is imminent, they will recommend program cancelation, delay or postponement to the President/CEO and Director of Operations. Volunteers will be notified via email, and SHN will post on social media and on our web site.
Can I volunteer part of a shift?
Please let us know if you are unable to fulfill your scheduled shift. We depend on you to complete our volunteer tasks.
What if I need to cancel?
If you are unable to fulfill your scheduled shift, please unregister yourself by going to your profile > Opportunity Responses > Select an action > unregister. If you are canceling within 24 hours, please contact us.
Do you accommodate people with physical or mental limitations?
Yes, we are able to offer accommodation for nearly all physical and mental abilities. Like all volunteer opportunities, this is subject to space and availability.
Do you support community service volunteers?
Yes, we offer opportunities for community service volunteers on a case-by-case basis subject to space and availability. Please contact us directly for more details.
What activities are prohibited by volunteers?
Inappropriate language, behavior, or attire; violence or harassment of any type, theft, damage of property, use or possession of drugs, alcohol or weapons, use of tobacco in undesignated areas, in adherence to personal, food safety, or program procedures; defiance of confidentiality, engaging in activities in conflict with our values or the civil rights of others; discussion or debates that are political, social, or religious in nature.
Do you accept matching gifts for volunteer hours?
Yes, please let us know if you’re offered this opportunity.
How can I learn more about you?
Learn about us and what we do by visiting our website. You can also attend one of our quarterly “Behind the Scenes” tours to learn about our hunger-relief work. Contact us for more information at (218) 727-5653.
